In response to the breach, Toyota has fixed the problem, and it is hence safe to continue driving Connect-enabled vehicles as usual, with no need to bring them in for repairs. The breach’s impact extended to approximately 2.15 million private individuals who had their Connected service information exposed, including those who previously had used the online services G-Link, G-Book, and Connected.
Such an outcome is embarrassing for Toyota, which has achieved a reputation for quality and attention to detail. Before it was recently discovered that access to such information should have been disabled, no one had noted outside access to this information. Toyota has caused considerable inconvenience to the exposed individuals, for which the spokesperson, Hideaki Homma, has expressed apologies, stating, “We are so sorry to have caused such trouble to all the people.”
Innovations in automotive technology, such as autonomous vehicles, connected services, and other smart features, portend an era of disruptions in transportation. However, increased technological innovations also expose millions of vehicles to cyber attacks. Hence, it is imperative to secure vehicles comprehensively against cyber threat vectors, which include over-the-air updates, in-vehicle telemetry, access point vulnerabilities, smartphone integration, and network integration.
Furthermore, automakers must prioritize internet security to avoid lapses such as Toyota‘s connected service breach. When addressing internet security, automakers should also focus on vehicle cybersecurity by detecting risks and securing their solutions early in the design-to-manufacturing process, ensuring multiple layers of security, and treating cybersecurity as a continuous-one-cycle process.
In conclusion, Toyota Inc’s recent data breach through its Connected service for vehicles exposed the information of over 2 million vehicle owners in a decade spanning from January 2012 to April 2023. Though the breach did not leak or misuse data, its reception calls for serious innovations in the area of cybersecurity in the auto industry’s technological revolution. Automakers are advised to address vehicle cybersecurity in a comprehensive, risk-based approach that ensures data protection and provides swift remediation of vulnerabilities.
<< photo by Mathias Reding >>
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